Welcome to MetroMuse (“MetroMuse”, “we”, “our”, or “us”).

MetroMuse helps users discover personalised city walks based on their interests, available time, and budget. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the MetroMuse mobile application and related services (the “Service”).

We are committed to protecting your privacy and handling your personal information in accordance with applicable data protection laws, including:

• UK General Data Protection Regulation (UK GDPR)
• EU General Data Protection Regulation (EU GDPR)
• Data Protection Act 2018
• ePrivacy laws applicable in the United Kingdom and European Union

By using MetroMuse, you agree to the collection and use of information as described in this Privacy Policy.

The data controller responsible for your personal information is:

Bernard Kuhn
45 Old London Road
Kingston upon Thames
KT2 6ND
United Kingdom
Email: info@metromuse.app

If you have questions regarding this Privacy Policy or your personal data, please contact us using the details above.

Information You Provide

We may collect information that you provide directly to us, including:

• Name
• Email address
• User profile information
• Saved walks and favourites
• Reviews, comments, and ratings
• Information shared when contacting support

Location Information

MetroMuse may collect precise or approximate location information when you grant permission through your device settings.

Location information is used to:

• Generate personalised walking routes
• Display nearby attractions, museums, cafés, and restaurants
• Improve route recommendations
• Provide navigation-related features

You may disable location permissions at any time through your device settings.

Automatically Collected Information

When you use the Service, we may automatically collect:

• Device type
• Operating system
• App version
• Language settings
• Usage statistics
• Interaction data

User Content

We may collect content you create or upload, including:

• Saved routes
• Shared walks
• Reviews
• Ratings

We use personal information to:

• Provide and maintain the Service
• Generate personalised walking routes
• Display relevant points of interest
• Improve app functionality
• Process user accounts
• Enable route sharing features
• Respond to support requests
• Detect fraud and security issues
• Comply with legal obligations
• Analyse usage and improve user experience

Under the UK GDPR and EU GDPR, we process personal information on one or more of the following legal bases:

Performance of a Contract

To provide the MetroMuse service requested by users.

Consent

For:

• Location tracking
• Marketing communications
• Optional analytics or advertising technologies where required

Legitimate Interests

For:

• Improving our services
• Security and fraud prevention
• Service analytics
• Business administration

Legal Obligations

Where processing is required by law.

We do not sell personal information.

We may share information with:

Service Providers

Third-party providers who assist us with:

• Cloud hosting
• Analytics
• Customer support
• Authentication
• Payment processing (if applicable)

Other Users

Information that you choose to share publicly, including:

• Shared walking routes
• Reviews
• Ratings

Legal Requirements

We may disclose information where required by law, court order, or regulatory authority.

Business Transfers

In connection with a merger, acquisition, financing, or sale of company assets.

Your information may be transferred to and processed in countries outside the United Kingdom or European Economic Area.

Where such transfers occur, we implement appropriate safeguards including:

• UK International Data Transfer Agreements (IDTA)
• European Commission Standard Contractual Clauses (SCCs)
• Adequacy decisions where available

We retain personal information only for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

When information is no longer required, it will be securely deleted or anonymised.

If you are located in the UK or European Economic Area, you have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Restrict processing
• Object to processing
• Withdraw consent
• Receive your data in a portable format
• Lodge a complaint with a supervisory authority

Requests may be submitted to: info@metromuse.app

We implement appropriate technical and organisational measures designed to protect personal information against:

• Unauthorised access
• Disclosure
• Alteration
• Loss
• Destruction

However, no method of electronic transmission or storage is completely secure and we cannot guarantee absolute security.

MetroMuse may use third-party analytics and infrastructure providers such as:

• Apple Analytics
• Google Analytics for Firebase
• RevenueCat
• Cloud hosting providers
• Mapping and location services

These providers may collect information in accordance with their own privacy policies.

Where legally required, consent will be obtained before analytics or advertising technologies are activated.

If you opt in, we may send:

• Product updates
• Feature announcements
• Promotional communications

You may unsubscribe at any time using the unsubscribe link provided or by contacting us.

MetroMuse may use cookies and similar technologies through its website or connected services.

Where required by law, we will request consent before placing non-essential cookies.

We may update this Privacy Policy from time to time.

Changes will be posted within the application and/or on our website. The “Last updated” date at the top of this policy will indicate when changes were made.

Continued use of MetroMuse following updates constitutes acceptance of the revised Privacy Policy.

If you have any questions about this Privacy Policy or your personal information, please contact:

Bernard Kuhn
Email: info@metromuse.app
Website: https://metromuse.app